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Korean Skincare FAQs

Frequently Asked Questions (FAQs) About Korean Skincare – Answered by a Skincare Specialist

Welcome to our comprehensive FAQ section—your trusted source for everything you need to know about Korean skincare. As a dermatologist-backed online skincare shop in Canada, we believe in science-backed answers, tailored recommendations, and transparency. Let’s address the most common questions we get from skincare lovers like you.


GENERAL SKINCARE QUESTIONS

1. What makes Korean skincare different from Western skincare?

Korean skincare focuses on prevention, hydration, and skin barrier health, rather than just treating existing issues. Formulations are often gentler, highly innovative, and incorporate natural ingredients alongside cutting-edge science. K-beauty routines also emphasize layering lightweight products for optimal absorption and efficacy.

2. How many steps should my skincare routine include?

The classic Korean skincare routine is 10 steps, but more doesn’t always mean better. For most people, a 5-step routine is a solid foundation:

  1. Cleanser (double cleansing at night)
  2. Toner
  3. Serum or Ampoule
  4. Moisturizer
  5. Sunscreen (AM only)

You can customize based on your skin needs. Always listen to your skin.

3. Is Korean skincare suitable for all skin types?

Absolutely. Korean skincare is designed to be versatile and gentle, making it ideal for sensitive, oily, dry, combination, acne-prone, and mature skin. Many brands, such as COSRX, Beauty of Joseon, and Some By Mi, offer targeted lines for specific concerns.


INGREDIENTS & PRODUCT SAFETY

4. Are Korean skincare products safe for sensitive skin?

Yes, many Korean brands formulate with sensitive skin in mind. Look for products labeled “hypoallergenic,” “non-comedogenic,” or “for sensitive skin.” Ingredients like Centella Asiatica, Panthenol, Ceramides, and Mugwort are excellent for calming and protecting delicate skin.

5. Are Korean skincare products cruelty-free?

Many K-beauty brands are cruelty-free, but not all. Some popular cruelty-free options include Purito, Klairs, Benton, and iUNIK. Always check the brand’s certification or product page for confirmation.

6. Can I use Korean skincare while pregnant or breastfeeding?

Most products are safe, but it’s important to avoid certain actives like high-dose retinoids or chemical exfoliants unless approved by your physician. Stick to hydrating and soothing ingredients such as Hyaluronic Acid, Ceramides, and Centella Asiatica.


SUNSCREEN & UV PROTECTION

7. Are Korean sunscreens effective for Canadian weather?

Yes, Korean sunscreens use advanced UV filters not yet approved in North America, which provide broad-spectrum protection with a lightweight, non-greasy finish—ideal for Canadian climates. Look for SPF 30 or higher and reapply every 2 hours if outdoors.

8. Do I need sunscreen even in winter or indoors?

Yes. UV rays penetrate through clouds and windows, so daily sunscreen is non-negotiable. Protecting your skin from UV exposure is the #1 anti-aging tip I can give.


SKIN CONCERNS & CONDITIONS

9. Which Korean products are best for acne?

Look for ingredients like Salicylic Acid, Niacinamide, Tea Tree, and AHA/BHA/PHA. Popular options include:

  • Some By Mi AHA BHA PHA 30 Days Miracle Line
  • COSRX AC Collection
  • Anua Heartleaf 77 Toner

Always patch test and start slowly.

10. What helps with dark spots and hyperpigmentation?

Ingredients like Niacinamide, Alpha Arbutin, Vitamin C, and Snail Mucin work wonders. Try:

  • Beauty of Joseon Glow Deep Serum
  • SKIN1004 Brightening Capsule Ampoule
  • Some By Mi Yuja Niacin Line

11. What Korean products treat fine lines and aging skin?

Look for Retinol, Peptides, Snail Mucin, Ginseng, and Ceramides. Recommended sets include:

  • Some By Mi Retinol Intense Reactivating Set
  • Dr. G Royal Black Snail Line
  • SKIN1004 Probio-Cica Anti-aging Set

SHOPPING & SHIPPING

12. Where do you ship from?

We ship directly from Canada, so you don’t need to worry about long delivery times, surprise customs fees, or exchange rate headaches.

13. How long does shipping take within Canada?

Standard shipping takes 2–8 business days, depending on your province. Express options are also available. Orders over a certain amount may qualify for free shipping—check our Shipping Policy for current promotions.

14. Do you offer returns or exchanges?

We accept returns on unopened, unused products within 14 days of delivery. For more details, please visit our Return Policy.

15. Can I track my order?

Absolutely. Once your order ships, you'll receive a tracking number via email so you can monitor its journey to your doorstep.


PRODUCT USAGE & ROUTINE BUILDING

16. How do I know which products are right for my skin?

Start by identifying your skin type (oily, dry, combination, sensitive, acne-prone) and main concerns. You can browse our Skincare Routine Builder or message us with your details—we’re happy to give personalized recommendations.

17. How long does it take to see results?

Most people notice a difference within 2–6 weeks, depending on the concern. For example:

  • Hydration: 1–2 weeks
  • Acne: 3–4 weeks
  • Pigmentation: 4–8 weeks
  • Wrinkles/fine lines: 8+ weeks

Consistency and patience are key.

18. Can I mix active ingredients like Vitamin C and Retinol?

Caution is advised. Some actives can irritate when layered together. A general rule:

  • Use Vitamin C in the morning and Retinol at night
  • Always follow with moisturizer and SPF

Not sure? Reach out—we’ll guide you based on your routine.


SUSTAINABILITY & ETHICS

19. Are your products environmentally friendly?

We’re committed to partnering with brands that prioritize clean formulations, recyclable packaging, and eco-conscious manufacturing. Brands like Haruharu Wonder and Purito lead the way in sustainability.

20. Do you offer refillable or zero-waste options?

While not all products are refillable, we’re constantly expanding our range of eco-friendly skincare. Look for the “Sustainable Choice” tag on our product pages.


PAYMENTS & PROMOS

21. What payment methods do you accept?

We accept Visa, Mastercard, PayPal, Apple Pay, and Shop Pay for your convenience and security.

22. Do you have discount codes or loyalty rewards?

Yes! Use code LAKINZA10 for 10% off your first order. We also offer:

  • Spend $119 – Save 10% – Code: SAVE10
  • Spend $199 – Save 15% – Code: SAVE15
  • Spend $299 – Save 20% – Code: SAVE20
    Plus, earn $5 for every product review—no limit!

Want personalized skincare routine advice?

Contact our skincare experts, and we’ll curate the perfect routine for your skin type and concern. Get Your Custom Skincare Routine Today

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Contact Us

Got questions? We’re real people based in Canada who love skincare as much as you do. You can reach us via our Contact Page or email us at hello@lakinza.ca.


About Lakinza FAQs

What makes Lakinza Different from other website selling Korean Skincare?

At LAKINZA, we pride ourselves on offering a unique shopping experience that sets us apart from other websites selling Korean Skincare. Here's what makes us different:

  1. Exclusive Focus: We specialize solely in Korean Skincare, allowing us to curate a diverse selection of high-quality products from top Korean brands. Our focused approach ensures that we offer the best products tailored to your skincare needs.
  2. Free Regular Gifts: Unlike other websites that offer small sample-sized gifts, we provide full-sized regular items as free gifts with every order. This allows you to experience the full benefits of our curated selection and adds extra value to your purchase.
  3. Personalized Service: We believe in providing personalized service to each of our customers. Whether you have questions about specific products, need skincare advice, or require assistance with your order, our knowledgeable customer support team is here to help.
  4. Authenticity Guarantee: We source all our products directly from reputable Korean brands and authorized distributors. This ensures that every product you purchase from us is 100% authentic and of the highest quality.
  5. Fast Shipping: We understand that you're excited to receive your skincare products, which is why we offer fast and reliable shipping options. With our efficient order processing and shipping services, you can expect your products to arrive promptly.
  6. Community Engagement: We foster a sense of community among our customers by providing skincare tips, product recommendations, and engaging content on our website and social media channels. Join our community of skincare enthusiasts and embark on your skincare journey with us.

Overall, at LAKINZA, we are committed to providing you with an exceptional shopping experience and helping you achieve radiant and healthy skin with our curated selection of Korean Skincare products.

Are your products authentic?

Yes, we only source our products directly from reputable Korean brands and authorized distributors. Rest assured that all products sold on our website are 100% authentic and of the highest quality.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the option to pay securely via PayPal.

Where do you offer shipping?

Our services are available exclusively for customers in Canada

How long does shipping take?

Shipping times may vary depending on your location. Orders within Canada typically arrive within 2-5 business days.

Do you provide free gifts with orders?

Yes, we believe in adding extra value to your shopping experience. With every order placed on our website, you'll receive a complimentary gift. Unlike other websites that offer small samples, we provide full-sized regular items as free gifts.

What kind of free gifts can I expect?

Our free gifts are carefully selected to complement your purchase and enhance your skincare or makeup routine. Each item is chosen with care to ensure you receive a valuable addition to your order.

How can I track my order?

Once your order has been processed and shipped, you will receive a tracking number via email. This tracking number will allow you to monitor the status of your delivery and estimate the expected delivery date.

How can I contact customer support?

If you have any questions or concerns about your order or our products, our customer support team is here to help. You can reach us via email at hello@lakinza.ca or through the contact form on our website. We aim to respond to all inquiries promptly and provide the assistance you need.

Have a Question or Need Assistance?We're here to help you on your skincare journey!

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